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Mexico City Hotel Services

What You Need is Here

Enjoy signature Mexico City hotel services personalized with you in mind. Learn more about the services at one of the top hotels in Mexico City's Polanco neighborhood to get a feel for what Las Alcobas has to offer:

  • ACI is a welcome refreshment delivered to your room upon check-in. Reflecting the spirit of native hospitality, Aci means “to arrive” in Nahuatl, the ancient language of Mexico City.
  • DESPERTAR is a wake-up service, featuring a choice of coffee, tea or a smoothie for a refreshing start to your day.
  • MI SEGUNDA CASA gives guests the opportunity to use Las Alcobas as a second home, storing personal belongings in a private hotel wardrobe. Service includes cleaning, pressing, laundering, and repairing clothes and replenishment of favorite toiletries.
  • PERSONAL HOST service includes all the assistance a butler would provide. Our experts will help you choose from a selection of handmade soaps, reflecting the various local and cultural ingredients of ancient Mexican traditions. Using a selection of bath oils, lotions and scents, our relaxation specialists will draw up the perfect bath for guests. You will find our specially created bath rituals to be opulent and soothing, a part of the luxurious relaxing environment at Las Alcobas. Your host will also help you arrange spa and massage treatments at our signature Aurora Spa. Your personal host will arrange flights, travel reservations, tour tickets and more – from simple itineraries to extravagant plans.